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Prices
Prices quoted in most Publishers catalogues are US$ retail.
Shipping
Unless otherwise instructed, we ship via CANPARŠ. Orders
received before 12 noon usually ship same day.
Credit Terms
Click HERE to obtain a copy of our
Credit Application.
For Ontario customers, click HERE
for a copy of the PST Exemption Form.
NO MINIMUM ON ORDER QUANTITIES.
Overdue accounts are subject to interest charge of 1.5% per
month.
Alternate payment terms may be negotiated to suit your
requirements.
Returns Policy for Books
Products received damaged or shipment errors must be reported
within twenty-four (24) hours of shipment. Please retain the
shipping container for orders damaged in transit.
Products may be returned for credit after three months but no
later than one year after the invoice date. We reserve the right
to refuse return materials that are damaged, worn, marked or
bearing price stickers or other forms of identification. To
facilitate returns, please provide the following information:
▪ Product title
▪ Quantity
▪ Retail Price and,
▪ Original invoice number
Insufficient return information may incur a 10% re-stocking fee.
Credits Credits are issued promptly upon receipt of product.
Subsequent invoices will reflect your credit. PLEASE DO NOT DEDUCT RETURNS FROM PAYMENTS UNTIL A CREDIT IS
ISSUED. |
