All prices quoted on the website are Canadian Retail. Prices are subject to change based on fluctuating exchange rates.
We ship via CANPAR or FedEx. We offer same-day shipping on most orders.
FREE FREIGHT on minimum $400 net shipments. (not including freight surcharges such as residential address or remote rural)
Click HERE to obtain a copy of our Credit Application or fill out the online form version HERE.
NO MINIMUM ON ORDER QUANTITIES.
Overdue accounts are subject to interest charge of 1.5% per month.
Alternate payment terms may be negotiated to suit your requirements.
Returns Policy for Books
Products received damaged or shipment errors must be reported within twenty-four (24) hours of shipment. Please retain the shipping container for orders damaged in transit.
Products may be returned for credit after three months but no later than one year after the invoice date. We reserve the right to refuse return materials that are damaged, worn, marked or bearing price stickers or other forms of identification.
To facilitate returns, please provide the following information:
- ISBN (13-digit number)
- Product title
- Retail Price and,
- Original invoice number
Insufficient return information may incur a 10% re-stocking fee.
Credits are issued promptly upon receipt of product. Subsequent invoices will reflect your credit.
Credits are valid for 1 year from date of issue.
PLEASE DO NOT DEDUCT RETURNS FROM PAYMENTS UNTIL A CREDIT IS ISSUED.